Please kindly notice the framework updating problems on SAMSUNG 101S. SASMUNG announced to update the framework of 2165W and 3405W printers which produced from 1^st Dec, 2012. The framework level is 2165W/V1.3 and 3405W/V1.17.

Please tell your end-users don’t update the above printers to the latest version in the internet now, or your chips and printers will stop working after the updating.

As a professional manufacturer, TIPCOLOR succeed to develop updated chips and software for this framework updating. Please kindly check our solutions about it:

1. Suggest your customers to use their 101S compatible toner cartridges in the printers which produced before 1^stDec, 2012 as soon as possible. And don’t update the printers to the latest version in the internet.
2. If your chips can’t be recognized due to the printer framework updating, our updated software will be provided to solve the problems.
3. Please contact our salesman for the solutions and more details.